Shipping & Delivery

*FREE US Standard Shipping Orders Over $50+* 

PROCESSING TIME
- Allow up to 1-2 business days for processing. Packages ship every weekday. Monday through Friday! Orders placed Saturday-Sunday will ship out Monday. You will receive a shipping notification email with tracking information as soon as your order ships.

SHIPPING RATES

US STANDARD SHIPPING

- $4.95 ~ cost for orders less than $50

- FREE ~ cost for orders $50 or more

US PRIORITY SHIPPING

- $12.95 ~ cost for orders less than $50

- $18.95 ~ cost for orders $50 or more

SHIPPING TIMES

- Standard Shipping times typically take anywhere from 3-5 business days. 

- Priority shipping times typically take anywhere from 1-3 business days.

- Time Zone: (GMT-06:00) Central Standard Time (Chicago)

- Business Day: (Mon - Fri 10AM - 4PM CT) 

- Delivery Time:   4-7 Business Days (Standard)

                               2-5 Business Days (Priority)

Delivery time = Processing Time + Shipping Time 
THINGS TO CONSIDER:
  1. Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
  2. Please take attention that APO/FPO & PO Boxes are not accepted for Express Shipping.
  3. Incorrect address details, customs clearance procedures and other issues may cause a delay in delivery.
TRACKING YOUR ORDER
You will receive an email notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into ohlalakids.com "My Account". Click on " My Order " to review your order status and/or obtain a tracking number.

It can take a few days following order shipment before the tracking number becomes active on the courier's system. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.

For further inquiries:

Address: 579 Dogwood Pointe, Madison, MS 39110, United States
Phone: +1305-505-1114
Email: support@ohlalakids.com

Shipping policy updated 06/04/2024